Frequently Asked Questions
Customer Comments at bottom of page...
|How long will it take until my order ships?
It may take 2-7
weeks for your order to ship. If you need your order by a certain
date, I can usually accommodate your request. But only if you contact me
immediately to let me know. Please contact me to see if I can get your order out to you in time.
|Where are you located? Do you
have a Store?
I am located in Seattle, WA, USA. I do not
have a physical store. I sell online (this website), at Fairs and
Festivals (mostly in Washington and Oregon) Where and
When to find me is listed on the
"Fairs and Festivals"
page of this website.
And on etsy:
Type Of Payment options are available?
- Debit, Credit, or instant money transfer from
checking accounts through Paypal(No paypal
|Do you ship outside the US?
Yes, I ship to many
countries outside the United States, although online orders will not
reflect international shipping rates so you will need to pay any extra
charge before the item is shipped. You will be sent a Paypal money request for the extra amount of
shipping needed. Please note that there will most likely be a customs
fee charged by the shipping company when your product is delivered.
Your order may take a while to get to you ,
between 10days and 6 weeks, depending on customs in the country
you live in.
|How long until I receive my Items?
In most cases you items will arrive within 2-3 weeks
of the date of purchase, in many cases sooner. In busy
Months It may take 3-4 weeks
before your items are packaged. Then up to two weeks more to be
shipped. If you need your items by a certain date please let me
know so I can expedite your order, most of the time this will not cost
get a pair of wings in a different color or customized?
At this time I am not taking on custom orders. But
it does not hurt to ask, if you have a small customization I may be able
to do it for you..
Who are you? Do you make your
Hi, my name is Meghann Frickberg and I have been making
wings for over 20 years, professionally for over
years. My roots are in the fine arts, I spent most
of my childhood and teens drawing, painting and
sculpting; at home and at art classes. Instead of
pursuing Art college after high school I decided
to dive into the arts headfirst and try to make a career
of it on my own. I worked odd jobs for a couple
years while trying to find my niche in the art world.
Then, as things do, everything seemed to fall into place
and now, making costume accessories is my full time job. I feel very blessed to
be able to make a living from my passion. It's great to be able to share
it with others and bring happiness into their lives. I hope you
enjoy owning my art as much as I enjoy making it.
How do I care for
If your wings get wet, simply let them dry
out. If they have feathers it is best to blow them dry with a hair
dryer while they are still wet, if they have already dried out, re-wet
them and blow dry them.
The edges of your wings have a protective
coating on them to prevent knicks and holes. If you do see a small hole
forming simply cover the affected area with a thin layer fabric glue
(available at your local craft store like Joann Fabrics or Michael's),
if it is too thick it may leave a milky appearance. This should stop
the hole in its tracks and keep new ones from forming. You can also
apply it to any areas that are more susceptible to damage like the tips
to prevent any future damage (especially if you wear your wings often)
(I like to use a brush to apply glue)
If your wings are white and you want
them to stay that way, it is very important to keep them clean and store
them in a clean large plastic bag(unused garbage bags work well).
Steaming your wings will often clear any
wrinkles, waves, or dents in the fabric.
Elastic is sized to fit the
average adult. You can shorten the elastic to fit a smaller adult or
child by tying off the amount needed on both straps.
Sizing Elastic to Fit:
To find out how much needs to be tied off:
Try on the wings
Pinch the extra elastic on both sides equally
until the wings fit comfortably. The pinched amount should be equal on
Make a note of how much extra elastic was
Take the wings off
Pinch the same amount of elastic close to
the lower back of the wings and tie a knot on each elastic, this way
the knot youíve tied is hidden when wearing the wings.
Can I bend the wings?
Yes, you can Position the
wings differently. You can make them
stick out from your back more by bending from the base of each
wing section away from the body. be careful though. Do not try to change the overall shape of
each wing section because
rippling of the fabric can occur.
|How do you make
your wings?/Can you
tell me exactly how to make wings like yours?
Lots of Time, effort, Inspiration, patience and glitter!/
Sorry, I cannot reveal my secrets. It's taken me a long time, a
lot of patience, trials and errors to get where I am today.
Basic Construction: Wire frame, Nylon
Stocking Fabric, Paint,
Glitter, Glue etc... I use only the best components I can find for the
job. I test and retest to be sure that my products are both
durable and beautiful.
Faery Wing Info
: Items are handmade. Actual wings may vary slightly from wings
Certain items on the website may become unavailable
because some items are one of a kind.
Wings are Available with black or white elastic shoulder
straps. If you need smaller straps you can just tie
them to a smaller fit.
What is your return policy?
Due to the
costume nature of the products on this site(most only wear items once or
Returns can be made for store credit only. Items must be in new
and unworn/unused condition. Requests must be made within 2 days of
receiving item, E-mail is preferred. No items may be returned wthout
first sending a written request and receiving authorization. Item must
be in excellent, unworn, and unused condition. Shipping charges
are non-refundable. All shipping charges are your responsibility
for both returning item and shipment of new item. No returns/exchanges on custom
orders or Light-up Wings.
If your item arrives damaged you must file a claim with the shipping
carrier. USPS In
the event of an exchange the customer is responsible for both return
shipping costs of the purchased item and the re-shipment of the new item
to the customer.
Please do not randomly send merchandise back to us. Any parcels
that come in without authorization will be discarded and you will not be
We are not responsible for
any accidents or injuries that may occur while wearing any
garment/item manufactured or sold by us. You are responsible for your own
actions and agree to hold Art of Wings blameless.
Items may contain small parts that may not be suitable for children
of all ages. Items are not toys and are intended for decorative
purposes only. Not suitable for children under 3 years and adult
supervision is required. Our products are not designed to be handled
by children under the age of 12 years.
Item received may be different in color due to your computer
Decorations such as: flowers, ribbons, gems, jewels, crystals,
rhinestones, etc, will vary depending on availability.
According to new CPSIA rules and regulations, our items are no
longer intended for children 12 years and under.
By making a purchase to Art Of Wings, you agree to the above terms and
conditions and client agree to be bound by them.
We respect each site visitor's right to
personal privacy. To that end Art of Wings will never
willfully disclose personally identifiable information about its
users to any third party without first receiving that customer's
permission, unless necessary for legal reasons.
We require information from the user on our
order form. A user must provide contact information such as name,
email and shipping address. We prefer our customers payment via Pay
Pal because by this method we do not have any contact with your
credit card payments and our system will not keep any of that
information with us.
will post those changes to this privacy statement.
received my LED wings and gauntlets and they are AMAZING!!! LOVE THEM! I
am so excited to get to wear them. I have just been wearing the wings
around the house. Thank you so much. I will definitely be ordering off
you again in the near future. -Sara
LOOOOOOOOOOOOOOOOOOOOOOOOOVE my wings and headband! They are SOOOOO
AWESOME! So much better than I expected. You did a fantastic job and I
will be sure to send you pics on Halloween! Thank you so much again for
the fast shipment and working with me! Iím thrilled.
Hi I just wanted to let you know how
happy I was with the beautiful wings. I wore them at Wanee Fest in
Florida and got many compliments. Just thought I would let you know what
a hit they were and how much I enjoyed them. Peace and
I've been meaning to write to you for a while. Your
wings were a great success! They have a new happy home mounted on my
parent's wall in Los Angeles, were there are the source of much
admiration and love. This will not be the last time I wear these, they
are super awesome! -Chelsea
I just wanted to let you know
that I received the pouf hats and I just love them! Thank you so much.
They are just what I wanted. My husband loves them too, so I will be
getting one for him too. Thank you again!
I got the wings and I am very pleased with them. You did a great job!
The colors came out so nice. I can't wait to wear them. Everyone in the
family keeps trying them on! The hat looks really good too. That is
another thing that goes from head to head. It is kind of funny. One
minute, my step-son will be talking to me and the next time I look at
him he has on the hat. Or my husband will be sitting watching TV in the
hat. Or I will be reading in the hat. Or doing the dishes. It looks very
cool. Thank you so much for your hard work. And thanks for the extra
batteries for the light barrettes. I hope that we can do business again
soon. Take care.
Best regards, -Arell
I received the
wings on Saturday. They are beautiful. Thanks for the quality
workmanship and the fast delivery. Have a great day!
> I just got the wings this afternoon and they are PERFECT!!! I didn't
think the color would be right but they are a perfect match! How did you
know????? Thank you sooooo much!
Meghann, I just
got them and they are beautiful!!
Thank you sooooo much -Patti
Hi Meghann, the wings arrived today and my girl is over the moon. thank
your work! -elaine
Last year about this time my dad,Ted, went to Seatlle from Colorado for
a RAC meeting. While hitting the pavment he came across your store. He
purchased a Cute Pouf Hat for me. I just wanted to let you know that I
absulutely ADORE it. I eat, sleep, and travel EVERYWHERE with it
(literally I drove all the way to Flordia with it). Everyone comments me
and ask where I got it. It is one wierd, but awesome hat. It truely is
one of a kind so it fits me perfectly!! Thanks alot I can't wait to get
more hats from you!=)
Best Wishes, Emma
Thank you for my previous order of wings and
fairy crown, they were fabulous! -Heidi
Hey Meghann, I love your hats! I bought a hat from you at
Pike's Place last April and have been rockin' it this past year. People
absolutely love it and ask me where I get it all the time. I get lots of
compliments so I thought I'd write you and let you know what people are
saying about your work! I'll have to make a trip to Seattle sometime
this year to pick up another. - Autumn
hi, I received the brown/green butterfly wings today, and they look
absolutey beautiful! and they also feel good to wear. thank you very
much, you really make beautiful things.
with kind regards, Jolanda 1-25-10